Complaints

Have a complaint or issue? Want to see it taken care of? Email us at complaints@capitalcentre.org and let us know what your concern is, be it a building issue, a staff issue, an issue with your neighbour, an issue with a decision we've made, or just anything related to Capital Centre. We want to hear what the residents of this building are concerned about.

All complaints submitted go directly to both the Board and the property management team.

Water Shut Down

The water will be shut down from 9am-1pm on Friday, February 18th. If you have any questions/concerns or water issues to report in advance of this shut down, please contact the site office.

Parkade Cleaning Update

Due to the large number of vehicles that were not yet moved on Friday evening, and the length of time it would take to tow said vehicles in order to properly clean the parkade, a decision was made to re-schedule the power wash until spring. The parkade was, however, still swept.

If you have any questions or complaints about this matter, please contact Don Brown.

Garda Security

Garda Security has replaced the former security company, effective January 17. We now have the ability to contact our on-site guard directly. Check the contact page for all the Garda contact information.

Parkade Cleaning

The Parkade is scheduled to be power scrubbed and swept on the weekend of Feb 4-6. ALL vehicles and/or anything in all stalls MUST be removed by the commencement of the procedure (Feb 4 @ 7pm). Any vehicles that are not removed for the cleaning procedure will be towed at the owner's expense, and any items left unremoved will be impounded.

During the time of the cleaning, Capital Centre residents may park their vehicles in the underground Impark lot at NO CHARGE until the cleaning is completed (Sunday, Feb. 6 @ 6pm).

"Bot" Elimination

We are currently going through the process of confirming real user accounts so as to eliminate the "bot" accounts from the Cap Centre website. If you haven't yet responded to the confirmation email, please do so. All accounts that do not respond by Sunday, Dec 19 at 11:59pm will be assumed to be "bots" and deleted.

Bottle Collection Program

The Security Committee has instituted a building-wide bottle recycling program, for those of you who don't return your own empties. Every Sunday, a Security Committee member will collect the empties (returnable for deposit) from each floor's garbage chute room. Please deposit them in the box provided (until such a time as other alternatives are in place).

Twitter

For those of you who like the social media, the Capital Centre Board is now on Twitter. Follow us @capcentreboard

Celtic Assumes Control!

As of today, Celtic Property Management is now running our building. Expect a LARGE improvement, but do be patient during the changeover, as it will take a bit of time for them to get up to speed.

Tania Silva will be the new site office Manager, and the site office will re-open TOMORROW (Nov. 2) at 11am. The hours for the first week are posted on the site office door (they are irregular at this point), but as of Nov 8, regular office hours are as follows:

10-5pm, M-F.

See the contact page for full contact information.

Emergency Water Shut-Down

The water will be shut down tomorrow - Wednesday, Oct. 20 - from 9am to 4pm for boiler repairs.

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